Losehill House Hotel and Spa is privately owned and has been developed into the finest Boutique Hotel & Spa in the Derbyshire Peak District. They are passionate about the Peak District National Park as it’s a wonderful place to live, visit and enjoy.
For many years, this luxury location has been the ‘go-to’ hideaway in the peak district with an indoor pool, outdoor hot tub and spa.
Safe2Stay® was allowed to interview Paul and Kathryn Roden back in July 2020. Under their 13 years of management, they have won numerous awards including ‘The Sunday Times Country Hotel of the Year 2018’ and hold a prestigious double ‘AA Rosette Award for Culinary Excellence’.
They have not let the current situation hold them back, and it was hugely refreshing to hear what they have been up to during lockdown and their plans for the future. Their approach was one of positivity and productivity during the lockdown period.
Elaine Harding: Thanks for giving us this opportunity to come and discuss what you have been up to. It certainly seems that you have been busy – What have you and Kathryn been up to in lockdown?
Paul Roden: We wanted to come out of lockdown with a positive feeling moving forward, and we took the opportunity to do things to the hotel that we were not able to do whilst the hotel is welcoming guests.
Elaine Harding: What steps have you taken to prepare for re-opening?
Paul Roden: Lots of refurbishments and upgrades such as the wooden floors throughout the hotel have been stripped, sanded and stained, which is something that has brought a fresh charm to the place. We have also painted our pool ceiling, something we have never wanted to attempt whilst guests are here relaxing. We want to look to the future, and so we have upgraded some of the rooms with walk-in wet rooms and stand-alone bathtubs, making the hotel better than ever.
Elaine Harding: Wow, so you have been busy. What about things for the ‘new normal’ because some people are nervous, what can they expect?
Paul Roden: We took a long time to draw up our action plan as we still want the hotel to have that warm and peaceful feeling to it. We have implemented the latest technology and highest cleaning standards to get us ready for a safer normal with a specific focus on customer experience.
Elaine Harding: What sort of technology have you incorporated into this beautiful hotel?
Paul Roden: We have had the entire bedroom door locking system upgraded, a new app to allow for online check-in and contactless entry using your phone, along with remote check-out. This contributes to ensuring we are COVID-19 safe whilst ultimately improving the experience. We have been following the government guidance and have several other new measures we have implemented. This includes social distancing, stringent measures around food preparation and delivery – including pre-ordering and carefully managing our supply chains.
Elaine Harding: And you know what we (at Safe2Stay) want you to tell everyone?
Paul Roden:(Smiles) Yes of course… We have implemented the Safe2Stay Total Room Sanitisers. It’s a sanitising fogging system that has passed BS EN 14476 standards meaning this system is effective against enveloped viruses. That is the last thing we are doing to the rooms before a new guest arrives, giving them total peace of mind during their stay. The rooms here have always been a sanctuary, and Safe2Stay® are helping us keep it that way moving forward.
Elaine Harding: Thanks, Paul! We appreciate the mention. When are you re-opening your doors?
Paul Roden: We are very much looking forward to welcoming our first guests back on the 4th of July!
Elaine Harding: I am sure those guests can not wait either. We have loved hearing about how you have handled this situation with a forward-thinking attitude and come out of lockdown with something positive for Losehill House Hotel and Spa guests. Thanks for having us interview you and we look forward to visiting you soon!
Here at Safe2Stay®, are delighted to be working alongside Losehill House Hotel and Spa. They are meeting the new standard of a cleaner environment for all of us and making the ‘new normal’ feel a little more normal.
As the Peak District is in Tier 3 Lockdown measures, The Losehill House Hotel and Spa are currently closed but are taking bookings for the future. They are looking forward to welcoming back their guests as soon as it is safe to do so.
To book your escape with the Luxury Losehill House in 2021 or even up until November 2022 check out their website by clicking here.
This article was written by the Safe2Stay® team. If you have any comments or suggestions for us, please email firstname.lastname@example.org and visit more of our news here. The Safe2Stay® range offers protection and reassurance in a range of environments. learn more at www.safe2stay.co.uk.